Map and Tracker

The Map shows where your players are right now. The Tracker lets you rewind it. Use them when a ticket comes in and you need to know what happened:

A raid, theft or grief report. See who was at the base, when, and what they picked up there.
A dispute. A player says they were never there, or staff disagree about what happened. Check where everyone was at that moment.
“Who was where?” Any question about a past moment: who was online, who went near a place, who held an item.

Every game server has a Map page. To open it, choose Servers, then your server, then Map. It has two modes:

Live shows the players who are online now, at their current Position.
Tracker shows the recorded past: where players were, who was inside an area, what they gained there and who held an item.

New to the Tracker? Read the Tracker section, then follow Investigate a raid, step by step.

Before you start

When a server has a map. It has one when its connector declares a map, or when someone uploaded a map image. Otherwise the page shows No map for this game server with Upload a map image.
Where the background comes from. In order: an uploaded image, tiles from the game, one image from the game, a coordinate grid.
What your game supports. Check the game’s page under Supported games for what its connector reports.

Permissions

Permission	What it unlocks
Read Map	Opens the Map page and its Locations. Without it the Map entry is hidden.
Read Players	Shows players on the live map.
Read Tracking	The Tracker mode and the Recent trails layer. Shows Requires Read Tracking permission without it.
Read Events	Deaths and Events on the map.
Read Items	Item search in the Tracker.
Manage Game Servers	The Map image menu and Upload a map image. Shows Requires Manage Game Servers permission without it.

Every role that had Read Players before Takaro 2.1 also got Read Map and Read Tracking. Remove them from a role to hide the Map or the Tracker for it.

Give Read Tracking to the staff who handle raid and grief tickets. A role without it cannot open the Tracker, so a shared Tracker link only works for staff who have it.

What the live map shows

Online players at their last known Position. Positions update as the game reports them. Select a player for Open profile and Show inventory.
Locations, when the game declares them. A Location with a size is drawn as an area.
A coordinate grid. The cursor’s game coordinates and the grid step (Grid: …) show at the bottom left.

Hover or focus a marker to see its name. Zoom with the + and − buttons or the mouse wheel. Markers close together are grouped until you zoom in.

Layers

Choose Layers to switch these on or off: Players, Locations, Deaths, Offline players and Recent trails (where players went in the last 5 minutes, off by default). In the Tracker, Trails and Events are layers too.

Turn on Recent trails when you watch the live map during an event or a raid: it shows which way players are heading.

If the game has several Dimensions, a Dimension switcher shows each with its player count. The chosen Dimension is kept in the page’s URL. Players in a Dimension the game did not declare are counted below the map.

If Locations fail to load, the map still shows, with the note Locations could not be loaded.

Map image

The Map image menu has Upload map image or Replace map image, Adjust bounds, Remove map image and Add a Dimension. Accepted files are PNG, JPEG or WEBP, up to 32 MB and 8192 pixels per side. The image is stretched over the bounds you enter, so players line up with it.

After an upload, Takaro prepares map tiles from the image. This can take a minute. Removing an uploaded image brings back the game’s own map for that Dimension.

Tracker

Choose Tracker at the top of the Map. Pick a time range (up to 31 days), then drag the timeline. The map shows where every player was at that moment, and the Players at this moment list shows who that was. A player not seen in the two minutes before the moment is left out.

The mode, time range, moment and selections are kept in the page address. Copy it to share the exact view with your team.

When to use it: any question that starts with “at that time”. A player says their base was raided around midnight: pick a range around that night and drag to midnight.

Tip: start with a range a bit wider than the report, then narrow it. Players’ own times are often a guess.

Trails and playback

Each player’s trail shows where they went during the range, up to the current moment. Choose the play button and a speed to play the range back. Deaths, kills, connects and disconnects show as markers on the timeline and on the map; choose one to go to that moment.

When to use it: to see how a player got to a place and where they went afterwards. A trail that comes straight from someone’s base and goes back there tells you more than one position.

Tip: use a faster speed for a long range. Choose a death or kill marker to jump straight to that moment instead of searching for it.

A player’s inventory at a moment

Select a player in the list or on the map. Inventory at this moment lists what they carried, and Changes in the range lists every gain and loss. Choose Export CSV to download the changes.

Some changes are not reported by the game. Takaro finds them in a later inventory snapshot, so their time is when the snapshot was taken.

When to use it: to check what a suspect carried just after they left a base, or whether a player really had the item they say they lost.

Tip: attach the CSV to the ticket, so the decision is on record.

Area search: who was inside an area

Open Area search.
Draw a circle, rectangle or polygon on the map.
Takaro lists every player seen inside it during the range, with First seen and Last seen. Select a player to see their samples inside the area.

Set Min height and Max height to search one floor of a building or a cave. Choose Export CSV to download the results.

Positions are samples, not a continuous line. Check a player’s trail before you act on a result.

When to use it: to list everyone who came near a base, a shop or a meeting spot during the range, including players you would not have suspected.

Tip: draw the area a little larger than the base. A player who ran through quickly may have only one or two samples, and they can land just outside a tight shape.

Theft: what players gained inside an area

Draw an area around a base, then open Theft. It lists every item a player gained while their Position was inside the area: the player, the time, the item and quantity, and the container it came from when the game reports it. Choose a row to go to that moment with that player selected.

This is strong evidence, not proof. It does not show where the items came from or that they were taken without permission. Check the player, the moment and their inventory before you act.

When to use it: a raid or theft ticket. Area search tells you who was there; Theft tells you who picked something up there.

Tip: a base owner or a teammate also gains items inside their own base. Check who the base belongs to before you read a row as theft.

Item search: who held an item

Open Item search and choose an item. Holders lists every player who held it during the range and for how long, and each gain and loss is marked on the timeline. You need Read Items.

When to use it: a rare or valuable item went missing. Search it to see who held it, and when it left one player and reached another.

Tip: pick an item that few players have. A common item gives a long list that tells you little.

Investigate a raid, step by step

A player opens a ticket: their base was raided last night. Here is how to look into it with the Tracker.

Open the Tracker. Choose Servers, your server, Map, then Tracker.
Pick the time range. Cover the whole night the player mentions, with some margin on both sides.
Scrub to the moment. Drag the timeline to when the raid happened. Choose the play button to watch the players move, or choose a death or kill marker to jump to it.
Draw an area around the base. Open Area search and draw a circle, rectangle or polygon around it. For a base with floors or a cave, set Min height and Max height.
See who was inside. The list shows every player seen in the area, with First seen and Last seen. Note who was there during the raid.
Open Theft. It lists every item a player gained while inside the area, with the time and, when the game reports it, the container. Choose a row to go to that moment with that player selected.
Check each suspect. Look at their trail: how did they arrive, and where did they go? Look at Inventory at this moment and Changes in the range: did they carry the items afterwards?
Follow a key item. If a rare item is missing, open Item search and choose it. Holders shows who held it and when.
Share it with your staff. Copy the page address. It keeps the mode, range, moment and selections, so other staff with Read Tracking see exactly what you saw. Use Export CSV to attach the lists to the ticket.
Decide. Theft is strong evidence, not proof: it shows items gained inside the area, not where they came from or whether the owner allowed it. Weigh it with the trail, the inventory and what the players tell you.

Good to know

A player isn’t in the list? The list only shows players the game reported in the two minutes before that moment. Move the timeline a little, or look at their trail.
Trails look like straight lines? The game sends each player’s position every so often, not all the time, so the trail connects those points. How often depends on your game. Check its page under Supported games.
An item shows up a bit late? Some games don’t report every pickup. Takaro then spots it in the next inventory check, so the time shown is when that check happened.
Can’t see the Tracker? Your role needs Read Tracking, and Read Items for Item search. See Permissions.

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